When New Retail Meets 11.11 in China
Alibaba Group is about to announce the official beginning of the ninth edition of 11.11, the world’s biggest sales event which was initially conceived to be 100% online. This year,...
Exclusive: Costco to open its first Chinese store in Shanghai Pudong.
By Jean-Marc MEGNIN, General Manager Few people know and details are hard to come by but it’s official: after testing out the Chinese market for three years via virtual...
Low prices and Amazon Echo at the end of the aisles : the crazy week of Whole Foods-Amazon
Jeff Bezos said, upon receiving NRF’s Top Retailer award in 2013, “In order to break a new market, Amazon focuses on the weakest part of its economic model.” Four years...
Will Amazon be threatened by the Walmart/Google partnership?
First Amazon and Whole Foods, now it’s the turn of Walmart and Google! Further proof that, as already discussed here, we are currently experiencing the third stage of a worldwide...
When pure players set out to conquer the world of physical commerce
On June 16th, the e-commerce giant Amazon took everyone by surprise when they announced their purchase of the American chain Whole Foods Market. This represents a massive inroad for the...
Bingo Box: on the brink of success
Chinese start-up Bingo Box has launched a concept whereby customers can buy around 400 basic supplies at any time of the day or night from an entirely automated container. Auchan...
The Consumer Paradox #1 : the (Clear) Gap Between Intention and Behaviour
Denouncing the dehumanisation of business. Being indignant about the pre-eminence of groups like Amazon, Uber or Google. Challenging the management methods used in logistics centres (competitions between staff, workers...
When drive-up becomes a mark of respect
The results of the 2017 Shopper Value® Barometer have recently been revealed. In the food sector, customers approve of drive-up services, which has become the preferred point of access...
Amazon Launches its First Drive-Up Grocery Store in Seattle!
Seattle, Amazon’s preferred test city and where it has already launched its checkout-free supermarket Amazon Go, is now home to Amazon’s first drive-up store: Amazon Fresh Pick Up. For a...
Baromètre de la Valeur Shopper® AltaviaLab : for a responsible and innovative retail
In front of a 200 retailers audience, Altavia Italia’s innovation and experimentation department AltaviaLab unveiled the results of the Italian Edition of the Baromètre de la Valeur Shopper®....